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Retail Account Manager
Sales · DeBary, Florida
Mission:
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- Professionally represent the Smart Baking Company in such a way that cultivates and promotes profitable relationships with retailers to successfully distribute Smart Baking Company products and its brand.
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Responsabilities:
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- Routinely place service calls to current retail base based on passed purchase orders/customer needs or unresolved issues.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to VP sales.
- Ready to obtain Purchase orders by using the ERP system’s CRM processes.
- Actively resolve customer issues or neutralize customer complaints.
- Schedule demo days with retail customers.
- Prioritize fulfillment to retailers.
- Diligently manage/resolve all retail payments.
- Keep historical records by maintain records on retail customer sales.
- Actively contact SBC customers and offer sales assistance for products in their stores and on their social media platforms.
- Contact for brokers and distributors.
- Accurately and diligently maintain performance logs.
- Responsible for the new account life cycle. From lead generation/price allocation and account acquisition.
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Qualifications:
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- Bachelor’s Degree Preferred. Bachelor’s Degree or HS Diploma/GED and 3 or more years recent sales or customer service experience required.
- Must have a valid US state issued driver’s license
- Must be able to use tablet technology; some roles will require an intermediate level of computer skills with the Microsoft Office products. Excel/word/PowerPoint.
- Must be able to professionally write emails in English
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Location
DeBary, Florida
Department
Sales
Employment Type
Full-Time
Minimum Experience
Associate
Starting Pay
$14.00
Location
DeBary, Florida
Department
Sales
Employment Type
Full-Time
Minimum Experience
Associate
Starting Pay
$13 – $14 / hour