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Retail Account Manager

Sales · DeBary, Florida

Mission:

      • Professionally represent the Smart Baking Company in such a way that cultivates and promotes profitable relationships with retailers to successfully distribute Smart Baking Company products and its brand.

Responsabilities:

      • Routinely place service calls to current retail base based on passed purchase orders/customer needs or unresolved issues.
      • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to VP sales.
      • Ready to obtain Purchase orders by using the ERP system’s CRM processes.
      • Actively resolve customer issues or neutralize customer complaints.
      • Schedule demo days with retail customers.
      • Prioritize fulfillment to retailers.
      • Diligently manage/resolve all retail payments.
      • Keep historical records by maintain records on retail customer sales.
      • Actively contact SBC customers and offer sales assistance for products in their stores and on their social media platforms.
      • Contact for brokers and distributors.
      • Accurately and diligently maintain performance logs.
      • Responsible for the new account life cycle. From lead generation/price allocation and account acquisition.

Qualifications:

      • Bachelor’s Degree Preferred. Bachelor’s Degree or HS Diploma/GED and 3 or more years recent sales or customer service experience required. 
      • Must have a valid US state issued driver’s license
      • Must be able to use tablet technology; some roles will require an intermediate level of computer skills with the Microsoft Office products. Excel/word/PowerPoint.
      • Must be able to professionally write emails in English

    Location

    DeBary, Florida

    Department

    Sales

    Employment Type

    Full-Time

    Minimum Experience

    Associate

    Starting Pay

    $13 – $14 / hour

    Location

    DeBary, Florida

    Department

    Sales

    Employment Type

    Full-Time

    Minimum Experience

    Associate

    Starting Pay

    $13 – $14 / hour

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